Kendi ya da başkalarının öfkesine veya engellerle ya da şikâyetlerle karşılaşıldığında sakin kalmak ve yapıcı tepki vermek.
Diğer adları
manage emotions · control impulses · show capacity to deal with stress · recognise own potential · deal with frustration · managing frustration · foster hope · manage own emotions · cope with frustration · manage disappointments · regulate moods · handle frustration · cope well with setbacks · recover from setbacks