POZİSYON AMACI Research solutions, required materials, and business impact to support AM and Professional Services in creating accurate proposals that drive customer success. ANA SORUMLULUKLAR • Create and maintain proposal templates. • Prepare hardware, software, and service proposals for clients. • Research solutions with input from other teams. • Manage orders and relationships with vendors/distributors. • Oversee license lifecycle: purchase, renewal, and expiration. • Plan, coordinate, and track project tasks and deliverables. • Prepare content for client review meetings (TBRs), coordinate schedules, and follow up on action items. • Provide account management for small clients. • Analyze quote pricing vs. competitors to optimize margins. • Keep internal systems and tickets updated, assist with scheduling technicians and AM meetings. • Ensure project documentation and files are accurate and organized. • Deliver results on a timely basis. • Assist with training and mentoring of team members. • Stay current with IT and industry trends. • Follow and promote company policies, procedures, and safety standards. NİTELİKLER & BECERİLER • Degree in a business-related field. • Vendor-related sales certifications (preferred). • Basic knowledge of IT sales processes, hardware, software, and accounting systems (technical expertise not required). • Strong organizational, project management, and prioritization skills. • Excellent written and verbal communication. • Problem-solving and self-learning abilities. • Customer service and growth mindset. • Ability to work independently and collaboratively. • Attention to detail, confidentiality, and professionalism. • Sense of urgency and delivery of quality results. ANA PERFORMANS GÖSTERGELERİ (KPIs) • Proposal Quality: Accuracy, completeness, and timely delivery. • Order Management: Correct and efficient order processing. • Vendor Management: Strong relationships and improved wholesale pricing. • Financial Accuracy: Invoicing and accounts receivable aligned with company standards. • Gross Margin: Consistent and satisfactory across all proposals. • Client & Team Satisfaction: Positive feedback and relationships. • Goal Achievement: Meeting targets set by Director and Operations Manager. • Compliance: Following company policies and safety standards.